BookMyShow shares a warning as Coldplay fans complain about tickets reselling for lakhs: ‘It is illegal in India’

admin August 29, 2023

India has been buzzing with excitement as Coldplay, the globally renowned British band, prepares to hit the stage as part of their “Music of the Spheres” world tour. Fans across the country were eager to secure their tickets for the much-awaited concert, only to find themselves caught in a spiraling controversy around the exorbitant reselling of tickets. BookMyShow, the official ticketing partner for the concert, recently issued a stern warning to Coldplay fans regarding illegal reselling practices, stating that it is not only unethical but also a violation of Indian laws. This situation has sparked widespread discussion about ticket scalping, the legalities surrounding it, and how it impacts both the fans and the live entertainment industry in India. In this article, we’ll dive deep into the situation, exploring the reasons behind the reselling phenomenon, BookMyShow’s stance, the legal ramifications, and the broader implications for the entertainment industry. Coldplay’s concerts have always been a massive draw for fans worldwide, and India is no exception. With their visually stunning performances, immersive set designs, and heart-thumping music, it’s no surprise that tickets for the India leg of the tour were sold out within minutes. Fans who were unable to purchase tickets through official channels were soon dismayed to discover that tickets were being resold on secondary platforms for exorbitant prices, with some being listed for as much as several lakhs. The sheer demand for Coldplay’s live performance in India, combined with limited seating capacities at concert venues, created the perfect environment for opportunists to exploit the situation. Scalpers, or ticket resellers, capitalized on the high demand by purchasing tickets in bulk and listing them on various online platforms at inflated prices. This practice not only alienated genuine fans but also raised significant ethical and legal concerns. In response to growing complaints from disgruntled Coldplay fans, BookMyShow issued a public statement addressing the issue of ticket reselling. The platform warned fans against purchasing tickets through unauthorized channels, emphasizing that the reselling of tickets is illegal in India. The platform urged fans to only buy tickets from official sources to ensure a legitimate and hassle-free experience. The warning was meant to not only protect fans from being scammed but also to uphold the integrity of the live entertainment industry. While the practice of ticket scalping or reselling is common across the globe, Indian law takes a strict stance against it. Under the Indian Contract Act, 1872, and the Consumer Protection Act, 2019, reselling concert tickets at inflated prices can be considered an unfair trade practice. Additionally, various state-level laws prohibit ticket reselling at prices higher than the original price printed on the ticket.

The legal framework aims to prevent exploitation by ensuring that consumers are not unfairly charged for goods or services. In the case of Coldplay tickets, individuals who engage in ticket scalping could face legal action, including hefty fines or even imprisonment in certain cases. BookMyShow’s reminder to fans was also a way of reiterating this legal reality and safeguarding the interests of genuine ticket buyers. While the legal ramifications of ticket reselling are clear, the ethical implications are equally significant. For many fans, attending a live concert is a once-in-a-lifetime experience. The opportunity to watch Coldplay perform live is a dream come true for countless individuals, many of whom save up for months to afford a ticket. When scalpers buy tickets in bulk and sell them at inflated prices, they are not only making it difficult for genuine fans to attend but also commodifying an emotional and cultural experience. The practice of reselling tickets for profit raises questions about fairness and the balance between market demand and consumer protection. On the one hand, scalpers argue that they are simply responding to market forces by supplying tickets to those willing to pay a premium. On the other hand, fans and consumer rights activists argue that profiteering from such practices only serves to exacerbate inequality and denies access to fans who cannot afford the inflated prices. In the case of Coldplay’s concert in India, the exorbitant reselling prices have sparked outrage among fans, with many taking to social media to express their frustration. For them, the excitement of seeing one of the world’s biggest bands live has been dampened by the financial barriers imposed by scalpers. One of the reasons why ticket reselling has become so rampant is the rise of online marketplaces and social media platforms that facilitate the buying and selling of tickets. Websites like OLX, Craigslist, and even Facebook groups have become breeding grounds for ticket scalpers looking to make a quick profit. In response to this growing problem, companies like BookMyShow have implemented technological solutions to prevent ticket scalping. One such solution is the use of personalized e-tickets, where the buyer’s name is printed on the ticket, and identification is required to gain entry to the event. This makes it more difficult for resellers to offload tickets, as the original buyer’s identity needs to be verified at the venue. Additionally, many ticketing platforms now employ dynamic pricing models, where ticket prices fluctuate based on demand, making it less profitable for scalpers to purchase tickets in bulk. Blockchain technology is another innovative solution being explored by the entertainment industry to combat ticket fraud and scalping. By using blockchain, ticket sales can be tracked on an immutable ledger, making it easier to identify and prevent illegal reselling. This ensures transparency in ticket distribution and gives organizers more control over who is purchasing and reselling tickets.